AI agents for every customer channel. One brand voice.
Lexsis CX Agents handle conversations across chat, voice, WhatsApp, email, Instagram, and your support tools — resolving issues, collecting feedback, and escalating intelligently. All tuned to your brand.
One agent. Every channel.
Your customers reach out on WhatsApp, Instagram, email, phone, and live chat. Lexsis agents are there on all of them — with full context and your brand voice.
Built for every conversation type
AI agents that understand your product, your policies, and your customers — deployed wherever they reach out.
Chat — Web, In-App & Messenger
AI agents handle live chat on your website, mobile app, and Facebook Messenger — resolving questions, collecting context, and escalating to humans when needed.
Voice Agents
Natural-sounding voice agents handle inbound calls, route intelligently, and resolve common issues without hold times.
WhatsApp & SMS
Meet customers on the channels they already use. Agents handle order updates, returns, feedback collection, and proactive outreach at scale.
Email — Gmail, Outlook & Support Inboxes
Agents triage, draft, and respond to email tickets — pulling customer context from your CRM and order systems to give accurate answers.
Social — Instagram, X & TikTok
Monitor and respond to DMs, comments, and mentions across social platforms. Agents engage in your brand voice and flag issues that need human attention.
Support Platforms — Zendesk, Intercom, Gorgias
Agents plug directly into your existing helpdesk. They auto-tag, auto-respond, and surface patterns across tickets — without replacing your workflow.
See the agents in action
Get a walkthrough of how Lexsis CX Agents handle real conversations across chat, voice, WhatsApp, and email.
By the time a problem shows up in your dashboard, it's already costing you.
A formulation issue starts in Amazon 1-stars. Three weeks later it hits Reddit. Two weeks after that, your DTC reviews catch up. By the time it reaches your weekly metrics review, you've already lost customers who won't come back and influenced prospects who checked reviews before buying.
The signals were there on day one. No one was watching closely enough to catch them.
Lexsis CX Agents close that gap. They monitor every signal source continuously and push alerts to the right person the moment a pattern crosses your threshold, not next Tuesday in a slide deck.
Decisions, not data dumps.
Lexsis doesn't send you a weekly CSV. Every alert from a CX Agent includes:
- The signal: what was found, across which sources, in what volume
- The segment: which customer cohorts are driving it
- The priority score: how urgent this is relative to your other open signals
- The recommended action: the decision your team needs to make, with the evidence to make it
Your team spends time deciding. Not reading.
“The average cost of a major product mis-decision for a CPG brand is $2.4M per year.”
“Brands using always-on signal monitoring catch critical issues 6 to 8 weeks earlier than teams relying on periodic reporting.”
Your signals are already telling you what to do. You just need someone listening.
Lexsis CX Agents handle conversations across every channel and surface the decisions that matter, so your team responds in hours, not weeks.