Last updated: April 6, 2026
Welcome to Lexsis AI, an AI-powered growth intelligence platform operated by AETHERIA LABS PRIVATE LIMITED ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our platform, products, and related services available at https://www.trylexsis.com. By accessing or using Lexsis AI, you agree to be bound by these Terms. If you do not agree, you must stop using our services immediately.
For the purposes of these Terms:
You may use our Services only if you are authorized to enter into a binding agreement on behalf of your organization and can comply with these Terms. By using Lexsis AI, you confirm that any information you provide is accurate, complete, and current.
To access certain features, you may need to create an account. You are responsible for:
We may suspend or terminate your account if we detect fraudulent, unlawful, or abusive activity.
Lexsis AI is an AI-powered growth intelligence platform built for consumer brands. The Platform provides capabilities including:
Features and capabilities may vary based on your subscription plan.
You may use Lexsis AI only as permitted by these Terms and applicable law. You agree not to:
We may limit or suspend access if your usage negatively impacts system stability or security.
When using AI Agents through the Platform, you agree to:
We reserve the right to disable AI Agent functionality if we determine it is being used in violation of these Terms.
You retain ownership of all Customer Data. By using the Platform, you grant us a limited license to process your data strictly to deliver the Services. We do not claim ownership of your content.
When you connect third-party sources, you authorize us to access and process data from those sources for the purpose of delivering Platform features.
By default, we do not use your personal or connected business data to train machine-learning models.
Model improvements rely on:
You may opt into additional data-usage programs only through a separate written agreement.
AI Agents are a powerful feature of the Platform. By using them, you acknowledge the following:
When using AI Agents or other Platform features to communicate with End Users across channels, you are responsible for complying with applicable regulations:
Complying with WhatsApp Business Policy and Meta Platform Terms.
Complying with applicable telecom regulations including TCPA (United States), TRAI regulations (India), and equivalent laws in your jurisdiction. You must obtain proper consent before sending automated messages or making automated calls.
Complying with CAN-SPAM Act (US), GDPR consent requirements (EU/UK), and applicable anti-spam laws in your jurisdiction.
Complying with the terms of service of each platform, including Instagram, X/Twitter, TikTok, and Facebook/Messenger.
You must obtain and maintain all necessary consents from End Users before initiating outbound communications through any channel.
Lexsis AI supports integrations with a wide range of third-party services. When you connect third-party tools, you authorize us to process data as follows:
Access tokens and credentials are stored securely and can be revoked at any time.
We are not responsible for the practices, policies, or availability of third-party services. Third-party services are governed by their own terms and conditions.
Lexsis AI owns all rights to the software, platform features, trademarks, algorithms, models, and documentation. These Terms do not grant you any rights to our intellectual property except for the limited usage rights required to use the Service.
Insights and reports generated from your Customer Data belong to you. However, the underlying models, algorithms, and platform technology used to generate those insights remain our property.
We may update or modify features, functionality, or availability of the Platform. We will provide reasonable notice when changes materially impact your use.
We may discontinue services or specific features at any time.
While we do not impose per-seat charges, the Platform is intended for reasonable business use. We reserve the right to:
Access to Lexsis AI may require a paid subscription. A free tier is available with limited usage (up to 200 feedback items). Paid plans are tailored to your requirements.
By purchasing a subscription, you agree to:
Fees are non-refundable unless required by law or stated otherwise in a written agreement. Pricing may change with reasonable notice.
We use commercially reasonable efforts to maintain Platform availability. However:
We may suspend or terminate your account if you violate these Terms or if your usage poses a risk to our systems or other customers.
You may stop using Lexsis AI at any time. Upon termination:
For enterprise customers requiring a Data Processing Agreement (DPA) under GDPR or other privacy regulations, we provide a DPA upon request.
Contact us at enterprise@trylexsis.com to request a DPA.
Lexsis AI is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee:
AI-generated content, including Agent responses, insights, and simulation results, is provided for informational purposes and should not be the sole basis for significant business decisions without independent verification.
You use the Platform at your own risk.
To the fullest extent permitted by applicable law, Lexsis AI will not be liable for:
Our total liability will not exceed the fees you have paid in the 12 months preceding the claim.
You agree to indemnify and hold harmless Lexsis AI, AETHERIA LABS PRIVATE LIMITED, and its officers, directors, and employees from any claims, damages, losses, or legal fees arising from:
Any dispute arising from these Terms will first be addressed through good-faith negotiation for a period of 30 days.
If unresolved, disputes will be settled by binding arbitration in Pune, Maharashtra, India, in accordance with the Arbitration and Conciliation Act, 1996.
These Terms are governed by the laws of India. Any disputes not subject to arbitration will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
We may update these Terms from time to time. Updated versions will be posted with a new "Last updated" date. Material changes will be communicated via the Platform or email.
Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.
If you have questions about these Terms, contact us at:
Company: AETHERIA LABS PRIVATE LIMITED
Address: Flat No. A2 203, Balewadi, palladion society, N.I.A., Pune City, Pune- 411045, Maharashtra
Email: enterprise@trylexsis.com
